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In today’s modern technological era, the Amazon Echo speaker range is greatly popular. As a matter of fact, our experience with all Alexa-enabled devices has been pain-free until now. Below are some Amazon Alexa Echo problems that you might experience. Don’t worry, we have not discussed only the provided the problems but also a complete solution to resolve them quickly.

Slow And Sluggish WiFi Connection

girl see wifie on mobile and use laptop

The connectivity status of your Echo device is indicated by the power LED (bottom panel).
White color LED indicated the best connection and orange color indicates no WiFi connection. If you’re experiencing discontinuous internet/WiFi connectivity with your Amazon Echo, then given-below are some possible fixes.

  • First of all, reboot your main WiFi router and turn off your Echo. Turn them on again one by one after 5 minutes.

    If this process doesn’t help and everything else on your network is going well, then you might want to reposition your Echo. Place it away from those devices that interfere with your WiFi signal. Move your Echo device to a higher place, like a bookshelf, to avoid WiFi signal interference.

Moreover, if you own a dual-band modem, then you might have two networks set up effectively. So, it is recommended, consider switching the device from the 2.4GHz to 5GHz frequency. As a matter of fact, 5GHz promises less signal interference, better WiFi speeds, and a stable internet connection which is less congested.

Amazon Alexa Won’t Connect to Other WiFi-enabled devices

WiFi Router

One of Alexa’s myriads of talents is the ability to act as a voice-controlled home hub for a wide range of devices from manufacturers like SmartThings, Honeywell, Philips, Wink, and Insteon.

  • Ensure that your device is fully compatible with Amazon Echo. It might want to need a bridge like Wink hub or SmartThings. As a matter of fact, the list of compatible devices can be easily found here.

    The next step is to follow the on-screen Download alexa app setup instructions for smart home devices prior to asking your Amazon Alexa to discover it.

    Download Alexa app is the most important step.

On the other hand, you also have to make sure that your smart home devices (wired or wireless) are connected to the same WiFi network properly as the Echo.

Make sure that you’ve downloaded the latest most recent software updates and firmware for all your devices. Also, remember that your home networking devices require you to enable them as a “skill” (without quotes) in the advance Alexa app.

  • Open the application.

Netgear Router Wifi

Click on the menu and select the “Skills” option.

After that, search or search for a manufacturer. As a matter of fact, other devices, like ‘Philips Hue’ do not require a “Skill” and can be linked by simply asking the Alexa to Discover devices.

The smart Alexa application enables you to link your WiFi devices in your home in a Group. In this way, you can use your voice to control multiple devices with a single command. For example, “turn off bedroom lights”, “turn on the TV”, “close the kitchen lights’, or “Alexa opens the door”.

Note: If your Amazon Alexa doesn’t support the devices of your choice, then you can create an IFTTT recipe to get around it easily.

IFTTT is an internet-based service that allows users to connect between internet/web services so that, when anything happens with one service, a trigger goes off and an action takes place. IFTTT is an acronym of “If This Then That” and pronounced like GIFT without G.

If you are looking for Alexa support then your search ends here. We provide support for all Alexa products. So, if you want to know how does Amazon Echo work, simply dial a toll-free number.

How can I make my Alexa understanding

It can be annoying when your Alexa doesn’t recognize your voice. Though Alexa’s voice recognition improves naturally as it gets to know you, there are a few ways to avoid repeating yourself again and again.

Use the voice training tool

  1. Go to Settings.

    After that, voice training in your Alexa application.

    Now, you will be asked to speak up to 25 pre-selected phrases to help Alexa learn/recognize your lexicon (vocabulary).

    Check what your Alexa heard actually.

    As a matter of fact, the smart Alexa application keeps a note of your requests, so that you can cross-check thoroughly what she heard exactly.

    Navigate to the app’s Settings.

    Click on History.

    Here you can easily identify the most common misheard words and perhaps clearly.

    Finally, note down your position.

Is your Alexa placed closer to the noisy appliances like Bluetooth speakers, air conditioning vents, treadmill, baby monitors, the TV, stereo, cordless phone or dishwasher? Amazon says microwaves, mixer grinder, and electronic toys can cause interference as well. So, it is advised to keep your Echo at least 10-inches from a thick wall. This might be an answer to your question “how to use the Amazon Echo”.

If all else fails then

You can factory reset your Amazon Echo and give it a fresh start completely. There is a reset button located next to the power adapter. You might want to use a pin or something equally small, thin, and pointy to hold the reset button until the Ring Light LED turns orange.

Your Amazon Echo resets and you have to run the setup process of your device again. It might be frustrating. But why fear when we are here. Just give us a call on our toll-free number and just forgot about all your worries.


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